You probably found us on Google by searching “Is HealthFirst good?”.
However, we are here to answer, rather, is it this company a right fit for you?
First of all, how are we qualified to provide reviews for you in reference to Healthfirst Insurance?
We are one of the brokers that started marketing them from the since the beginning of their commercial insurance launch.
We had gotten swamped with people calling us up asking us about, is this insurance company good & we are educating people about, rather how to determine if this insurance company is right for you.
Writing a comprehensive article and making a Youtube video covering all these materials is our hope of a more efficient way of doing our job.
That way, if you woke up at 2 am in the morning and feel like looking for an answer, hopefully, this page & our yet to be recorded video will serve you well.
As I said earlier, we are one of the early adopters to share Healthfirst insurance with our community.
Hence, our review may be “Biased“.
We are a broker that represents most insurance carrier located in NY, from UHC, Empire BCBS, Healthfirst & many other.
We got compensated for helping New Yorker & beyond to address their insurance needs.
Hence, our royalty is towards our clients. As we can recommend any insurance plan that is suitable for our client, – YOU and no matter which insurance plan you choose, the premium you pay is the same, whether you use us or not.
The following is a screen capture from our broker portal. An insurance broker will be compensated around 3-4% of your total insurance premiums.
Again, your monthly premiums will be the same regardless if you use a broker or not.
HealthFirst First Health or Health First???
Look out for the leaf. Their correct spelling is Healthfirst.
Click below to learn more about First Health Cofinity
Click below to learn more about Health First
Healthfirst (the company that we are talking here has a “leaf” in their logo). Hence, the plan they offered is called the Leaf Qualified Health Plans.
There are 3 similar companies out there with something like Health First, First Health or something like that.
The proper name of this company is actually Healthfirst, without space in between.
The background of the company & why it matters to you?
Healthfirst is a bra bra bra…I assumed you can read.
The company has grown about 5 fold in terms of membership count to 1.2 million members in downstate New York since their CEO Pat Wang told the helm from 2008.
Downstate NY On Nassau County Only!!!
Healthfirst network is limited to NY downstate & Nassau County. .i.e. The 5 Boroughs, like Manhattan, Brooklyn, Queens, Bronx & Staten Island plus Nassau County.
SO, It is not for people who live outside the service area.
Healthfirst is well known in offering Medicaid, Child Health Plus, and Managed Long Term Care aka Medicare/Medicaid plans.
It is traditionally a strong player in the low-income marketspace.
Healthfirst has expanded to Nassau county thru partnering with Greatneck based Northwell Health, or what used to be knowns as NSLIJ.
Chinatown Locations, Harlem?
Does the Healthfirst service center location scream immigrants to you? It does. they are traditionally a very strong player in the lower income segment.
In fact, there are very well known in the Medicaid & Medicare/Medicaid plans to offer. In fact, being 5 stars in Medicare
Healthfirst started from Medicaid managed care & eventually expanded to Medicare and has been getting rave reviews from doctors & even users alike.
Since about 2 years ago, there have started also selling full price commercial insurance for groups.
Their commercial group plan offering is relatively new.
There started offering commercial plans starting in 2017. I have met many clients who didn’t know about it.
The plans offered are Healthfirst Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees, and Healthfirst Total, an EPO for individuals.
Healthfirst’s Pro & Con.
The pro is, if you are an immigrant, Healthfirst is very immigrant friendly with many doctors speaking a second language.
Healthfirst Pro. Healthfirst is NY minority population preferred insurance provider?
If you don’t know, the majority of the NY population is the minority.
So Healthfirst is as famous as Metro Plus, which is an insurance company specializing in low-income insurance. As I recalled, we also started selling their commercial insurance 2-3 years ago.
Who is not suitable for Healthfirst
HF’s Doctor Networks & Urgent Care (need to record a video)
VIDEO Pending, in the meantime, this is our Youtube Channel
We usually are Let’s review Healthfirst from three places:
1st: BBB Reviews
Rating from BBB itself is #BS (click to read why BBB is BS). You really need to read the real user reviews, it wasn’t good really due to the fact that those are review left from people mostly on their Medicaid, Medicare or Dual Plans. As I mentioned earlier, HealthFirst was traditional Medicaid provider. Hence, it is uncommon for the employee to not treat their clients on Medicaid with full respect, however, that is beyond what I can say.
From many of my clients who have been on the plans for about 2 years now, there are very happy with their treatment and reimbursement issue.
2nd: Yelp reviews
3. Google Reviews
Last but not least, Google My Business review. Click below to get an understanding of how Google’s doing review services.
Google base their review on each local office. Hence, when you click on the link above, you will see there are varying reviews from better to worst. We took the review from Healthfirst Corp Office.
Please click button below for more information about:
Old Content below:
Healthfirst for Small Group Health Insurance Plans
The Healthfirst provider network is quite small when compared to most other major healthcare providers. It’s essentially limited to the New York City area, boroughs, and Nassau County. In these areas, Healthfirst caters to 1.2 million members. Although they are still growing in the small group health field, they are one of the top Medicare insurance providers. Their pricing is competitive, however, not the cheapest. If your business and workers are located in New York City, you might find this company a good fit for your business. If you are a small business owner, you might want to consider this company as your new group health insurance provider.
Healthfirst is a not-for-profit managed care organization that serves over 1.2 million members in downstate New York. It was founded in the early 1990’s by a group of hospitals under the Greater New York Hospital Association. The company is also continuously expanding their product line. For example, they began by offering Medicaid managed care, Medicare Advantage Prescription Drug (MAPD) plans, and long-term care. Now, they are expanding into the small group health insurance market. They also offer commercial products from the New York State of Health branded at Healthfirst Leaf and Leaf Premier Plans.
Healthfirst Health Plan, Inc.
Healthfirst Health Plan, Inc. (HFHP) is the licensed HMO doing business as Healthfirst Medicare Plan and Healthfirst New York (commercial). Formerly known as Managed Health, Inc., HFHP was first managed by Healthfirst in July 1997 and then became a subsidiary of the company in August 1998. The service areas for their Medicare Plan include the Bronx, Brooklyn, Manhattan, Queens, Staten Island, Nassau and Westchester counties (not all plans are available in all counties). Furthermore, the service areas in New York include the Bronx, Kings, Manhattan, Queens, Richmond, Nassau and Suffolk counties.
Healthfirst PHSP, Inc.
Since 1994, Healthfirst has operated a Prepaid Health Services Plan (PHSP) serving Medicaid members in New York City under a certificate of authority granted by the State of New York. In 1995, the Healthfirst operating area expanded to include Long Island. They developed Healthfirst PHSP to meet the objectives of New York State’s Managed Care Act, which changed the way Medicaid beneficiaries received healthcare. In 1999, Healthfirst implemented its Child Health Plus (CHPlus) program to expand its ability to provide health care services to eligible children through participation in the state’s CHPlus Program. This offers reasonably priced health care coverage for the children of working parents who do not qualify for Medicaid and cannot afford unsubsidized health insurance.
Healthfirst Small Group Health Insurance Plans
They offer Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. Leaf Qualified Health Plans and the Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace. In 2017, they started offering Pro and Pro Plus, Exclusive Provider Organization (EPO) plans for small-business owners and their employees. They also released Healthfirst Total, an EPO for individuals.
Group Insurance Plans
The company offers an array of EPO (Exclusive Provider Organization) health plans. Compared to other healthcare providers, their plans are relatively simple. They offer 2 EPO health plans designs: Pro EPO and Pro Plus EPO.
The only difference between the EPO Pro and EPO Pro Plus is that PRO includes the option for adult dental and vision insurance. Both plans meet all the essential health care requirements mandated by The Affordable Care Act (ACA). They include Platinum, Gold, Silver, and Bronze options.
Healthfirst hospitals and their affiliated providers may be contracted to participate in their programs. Because contracting differs among the programs, it is important to note that a provider contracted to provide services for one program is an out-of-network for all of the other programs.
Provider participation is also office-site specific. Although a contract may cover multiple locations, if an application has not been submitted or approved for a particular office, services rendered there are considered out-of-network.
Healthfirst currently has an F rating on BBB for advertising issues and its failure to respond to 20 complaints. They have had 24 complaints in the last 3 years– 7 of which closed in the last year. On Yelp they have 67 reviews and only one star. Many of the reviews express difficulty in finding a provider.