By Mail/By Phone
PO Box 305355, Nashville, TN 37230
3275 Bennett Creek Ave., Frederick, MD 21704
Lockbox: PO Box #71226, Charlotte, NC 28272-1226
By Mail: mail your payment to
MassMutual Financial Group
APM Payment Processing Center
PO BOX 92485
Chicago, IL 60675-2485
By Phone: The customer service phone number for payments is 1-800-272-2216.
By Mail: Send your payment to the following address: New York Life, AARP Operations, PO Box 30711, Tampa, FL 33630-3711
By Mail: Send your premium payment to the following address: Nationwide Insurance, P.O. Box 742522, Cincinnati, OH 45274-2522
By Phone: The Nationwide customer service phone number for payments is 888-891-0267.
By Phone: The customer service phone number for payments is 1-800-388-8123.
VUL: PO Box 856166, Louisville, KY 40285-6166
UL: PO Box 856167, Louisville, KY 40285-6167
Non-Monthly/Loan: PO Box 856003, Louisville, KY 40285
Monthly Prem: PO Box 856003, Louisville, KY 40285-6003
O/N: Bldg 9, Ste. 910, 6716 Grade Lane, Louisville, KY 40213
By Phone: The Prudential automated customer service phone number for payments is 800-778-2255.
By Phone: You can contact Principal Financial Group by phone at 800-456-6330
West of the Mississippi River:
PO Box: 30266, Los Angeles, CA 90030
East of the Mississippi River:
PO Box 742528, Cincinnati, OH 45274
Physical: 4333 Edgewood Rd. NE, Cedar Rapids, IA 52402
* Based on Downstate Metro NYC and Long Island